Workplace operations benefit greatly from the incorporation of artificial intelligence
As with all major technological transformations, the hype surrounding artificial intelligence (AI) has come long before its widespread application in the real world. There is no doubt that AI has now become an essential tool for truly unlocking the potential of the iGaming industry and improving the workplace and productivity that goes into it.
With the vast ability of computers to learn to perform a particular task rather than being programmed, automation will bring a wide variety of complex functions within reach. Consequently, it is predicted that machines will take over many routine tasks in iGaming workplaces that are now performed by humans, leaving skilled workers to perform only the complicated tasks that require reasoning and interpersonal skills.
Like some advanced technologies, AI promises safety, productivity, and health, and iGaming operators want to make the most of it. From marketing to strategic decision-making to knowledge management, AI is transforming the way countless tasks are performed.
In fact, there is now evidence that AI can help understand the reasons behind human bias in recruiting. While AI does not yet have the ability to replace recruiters, it can be a tool to understand the unconscious bias of humans during the hiring process.
AI may even have the ability to create new jobs in the future. Within a few years, several studies indicate that there will be a growing demand for data analysts and data scientists, AI and machine learning specialists, digital strategy and marketing specialists, among many others. All of these roles will be much needed in an iGaming industry that is increasingly relying on the help of AI.