AI helps analyze and create advertising initiatives more thoroughly for operators
When we hear artificial intelligence (AI), we know that today it is already part of many online casinos. This technology has been responsible for bringing impressive results and facilitating productivity in this sector. There is still a lot that can be done, with operators only now getting used to AI’s capabilities.
In the targeted advertising and communication area, many operators in the iGaming industry have bet on this technology to differentiate themselves. Systems that use AI are capable of performing differentiated actions like a human being would: talking to their consumers, analyzing a large amount of data and cross-referencing information from other databases, and even learning from that information to deliver campaigns based on player preferences.
Through programs that analyze their players’ databases, which contain information about their online and offline behaviors, iGaming operators can predict what their audiences are really looking for and want. AI tools are able to identify when consumers are more or less likely to consume and even the dates when they will experience special situations.
Personalized recommendations and curation of content data are also essential for predictive and targeted publishing. Many online casinos today use AI applications to offer recommendations to their users, allowing them to make informed decisions based on their subscriptions. As a result, high customer satisfaction and a greater value proposition can be expected.
There are also AI-based tools that are used to understand what users are trying to find in their searches. In addition, this tool manages to translate content that Google has never had contact with before, producing searches with results that are closer and more in line with users’ desires. In this way, those players who may be looking for a specific platform, but do not know how, can find the desired result, all thanks to AI.