More online operators are turning to AI to offer responsible gambling solutions
Artificial intelligence (AI) plays a very important role in today’s transformation. One of the most promising fields of AI application is the so-called identity verification processes, where agility, scalability, and security have become a priority, especially for those companies related to the iGaming industry. The scope of AI, its limitations and prospects for supporting identity verification processes and protecting minors are of great relevance to German lottery provider Zeal Network.
In a joint venture with online security specialist Nect, the provider has implemented an AI-based identity verification technology to protect minors from gambling harm. Through the agreement, Zeal now has access to Nect Ident, a fully automated AI-based software for customers playing on its platform.
As a method of identification, players use an application where they upload an identity document and a video selfie. Through the Nect Ident platform, faces and documents can be compared. In case any attempt of digital manipulation is detected, and an alert will be raised immediately.
With technology like this, Zeal said it will be able to ensure that users trying to access its online gaming services are of the right age, while preventing them from using false identities to obtain an account. Helmut Becker, CEO of Zeal, points out that the protection of young people is fundamental in this industry. By using Nect Ident, the company “will be able to further ensure that players who register for our online offerings actually meet the regulatory requirements for playing the lottery,” he added.
For his part, Nect CEO Benny Bennet Jürgens commented that checking in young people should be both a simple and secure process. With this platform, both parties will benefit. The process is extremely simple and independent, which at the same time allows online casinos to be sure that their new customers are really the people they say they are.