Responsible gaming is at the core of every operator’s business, and AI is helping
Addiction to gambling and gaming in general is one of the problems faced by numerous players worldwide, in some cases with serious consequences, including economic ones. Compulsive gamblers, those who, despite the damage they cause themselves, are unable to set a limit on their own, can now count on the help of artificial intelligence (AI). Different operators within the iGaming industry have been constantly looking out for the welfare of their players, and in order to put an end to problem gambling, they have started to opt for AI.
The gambling industry has been fighting against this kind of addiction for years and trying to encourage responsible gambling, fighting against pathological gambling in all its forms. The application of AI has made it possible to detect with great precision, through the use of an algorithm, the cases in which a gambler tries to put the addiction to the test again. If the player is tempted, it also helps prevent them from taking part in a specific game.
Failure to comply with regulations can cost casinos their license. Most online casinos have specific departments dedicated to ensuring compliance with regulations to avoid these problems. However, having such a department is expensive, as it takes a large team to help casinos maintain compliance with regulatory requirements.
Casinos are responsible for preventing gambling addiction. Now, manually monitoring each player and their behaviors to diagnose addiction symptoms is not easy. Thanks to AI, this situation is changing.
Casinos are using AI to quickly and easily process a large number of accounts and pre-screen players who show signs of gambling addiction. In addition, AI helps to automatically freeze or cancel these accounts.
For example, if it is identified that the problem gambler tends to play compulsively in the mornings before going to work, the AI prevents him from logging in at those times. Or, if it is detected that they tend to do so at work as a way to distract themselves from their real-life headaches, they are blocked from logging in from the office.