Artificial intelligence is able to deliver significant benefits to improved marketing for gaming operators
With the ability to gather large amounts of information and then learn from them, artificial intelligence (AI) is transforming the way we perceive opportunities in the digital world. The challenge lies in harnessing it; as it advances, so does the ability to use it to improve marketing strategies, something that is of paramount importance in the iGaming industry.
There is no doubt that one of the main areas of application of AI is marketing, as it is a technology that greatly facilitates decision-making and the creation of digital strategies in a much more efficient way. Its evolution is rapidly moving towards data generation, as science redefines the ability of machines to make better decisions. For iGaming operators, it is important to understand that AI and marketing go hand in hand, as the latter requires the processing of large amounts of data. AI offers the necessary resources to manage this data and transform it into valuable information, thus enabling the creation of efficient digital strategies.
AI, and more specifically the various predictive analytics techniques that exist, make it possible not only to meet players’ needs but to anticipate them. It is, therefore, a matter of offering them the product or service they need, even before they are looking for it. AI is not only capable of generating the content, but it can also select it.
Looking ahead, content curation through AI will allow online casinos to better connect with visitors to their platforms and show them the most relevant content. This technology is used to make content recommendations according to users’ tastes, preferences, and needs.
With the vast amount of data analyzed by AI, it is easier for marketers to cater to the needs of each player. Therefore, marketers in the iGaming sector can create customized profiles based on their different needs and preferences. This makes it easier to classify potential customers based on their interests.