The newest Vegas casino is built around artificial intelligence and innovation
It has been quite a few years since the last newly built resort on the Las Vegas Strip debuted. Since then, technology has advanced such that the casino industry is now reaching an extraordinary level of development, especially through artificial intelligence (AI).
With this being the case, a new property just opened last Thursday with a host of cutting-edge technological features. It is hoped that, through these technological advances, Resorts World Las Vegas (RWLV) will be able to lead the way for years to come.
Mehmet Erdem, a professor at UNLV who studies the intersection of technology and casino platforms and other services, was impressed with RWLV’s AI concierge. The emphasis that is demonstrated between its visibility as a chatbot on the website and mobile app of a specific property makes the player experience more comfortable and seamless. This is something that RWLV is planning to implement in its technological ecosystem, knowing that technology in the gambling industry is something extremely relevant nowadays.
There is no doubt that, whenever you find yourself in a luxury resort, this is simply the kind of service feature that people expect to have. Resorts World has partnered with Konami Gaming in order to have a perfect ally in the implementation of AI on its platforms. This way, cashless gaming can become a reality through the complete game management system that Konami brings in its technology that is greatly aided by AI.
Resorts World undoubtedly wants to make a difference in the gambling market. Rick Hutchins, Senior VP of casino operations, has taken it upon himself to gather his team to look for the latest innovations to implement throughout the property and they found that AI was a great option. The casino is raising the bar on the use of AI across all operations, and the next few years are going to see significant advances in the technology’s presence at gaming venues.