CX activity can be significantly improved with the help of artificial intelligence The power of voice is what sets us apart. This can also be applied to our brand identity when applied to artificial intelligence (AI) by voice. The emergence of so-called Smart Voice Assistants is revolutionizing not only the market but also the perception
iGaming operators can significantly improve their customer relationships with AI It is true that artificial intelligence (AI) has permeated all sectors: economics, sports, healthcare. But it can also help greatly in marketing strategies and customer service in the iGaming industry. This is a fact thanks to its ability to interact with the consumer in a
By knowing what customers will expect, iGaming operators can stay ahead of the curve Any time a customer interacts with a brand, in a good or a bad way, it helps build the customer experience. Logically, the idea is to have only good experiences, which will increase customer satisfaction and attract more traffic. In the
AI is helping casinos better leverage the data they collect to improve the customer experience Casinos, physical and virtual, have collected customer data since they began. However, they haven’t always made the best use of the information they pooled. Part of this was due to a lack of resources, as analyzing massive amounts of traffic
